Focus Homes:
Disclaimer, Privacy and Security Policy
1. INTRODUCTION
Focus Homes and its affiliates (“Focus Homes”, “we”, “our”, or “us”) are committed to safeguarding the privacy, confidentiality, and security of all personal information collected through our website and communication platforms.
2. YOUR CONSENT AND CHOICE
Submission of personal data to us is voluntary. Use of our services implies consent to process information under this policy.
3. INFORMATION WE COLLECT
Personal data may include identification, contact details, employment data, and financial/banking details.
4. HOW WE USE YOUR INFORMATION
We use your data for service delivery, communication, compliance, and limited marketing (with consent).
5. DATA SHARING AND THIRD PARTIES
Data is not sold. It is shared only with trusted third parties for lawful or service-related purposes.
6. SECURITY SAFEGUARDS
We implement strict measures including encryption, secure servers, and access controls to protect data.
7. COOKIES AND WEBSITE MONITORING
We use cookies for analytics and performance improvement. You can disable cookies in your browser.
8. YOUR RIGHTS
You may access, correct, or object to processing of your data and lodge complaints with authorities.
9. EMAIL CORRESPONDENCE
We do not request sensitive data via email. Unsecured emails should not be used to share confidential info.
10. RETENTION OF INFORMATION
Data is retained in line with legal obligations and business needs.
11. CHANGES TO THIS POLICY
We may update this policy and post the latest version on our website.
12. CONTACT INFORMATION
Information Officer: Mrs V. Fortune
Email: privacy@focushomes.co.za
Address: 262 Voortrekker Road, Parow, Cape Town
Phone: +27 (0)83 542 7721
Privacy Policy
Focus Homes is committed to ensuring that your privacy is protected. (Non-Fin)
This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
What information do we collect on our website?
We collect information from you when you fill out a form in order to make your use of our service offered by us as successful as possible.
- to identify you as an individual;
- We gather this information to allow us to process your request and provide you with the information requested by you, and also ensure that we can be of good service to you and grant you a prompt response from your enquiry
Do we use cookies?
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. This is statistical data about browsing actions and patterns and does not identify any individual.
How we protect your information
The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
Focus Homes takes the security and privacy of its customers’ personal information extremely seriously. We have strict internal procedures, which cover the storage, access and disclosure of your information.
Your personal information will not be sold or transferred to any third parties
Electronic Communications and Transactions Act
We subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 (‘ECT Act’), which govern your right to having your personal information kept private.
Which laws apply?
This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of Republic of South Africa. To the extent that a court has jurisdiction over any dispute which may arise, we both submit to the jurisdiction of the South African courts.
Disclosure.
Focus Homes doesn’t sell or rent users’ personal information to third parties for their marketing purposes without user’s explicit consent. Focus Homes may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other’s rights, or protect anyone’s rights, property, or safety.
Your consent
By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
Consent:
By submitting the application form for home improvement products, you confirm that you have read and understood the terms and conditions and that you have given consent to do a credit check based on the information you have provided.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Focus Homes
info@focushomes.co.za